Shipping policy

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Last updated: October 13, 2026

At arccaptains usa, orders are prepared and shipped according to the timeframes below.

Order processing

Please allow 3–5 business days for handling and processing after your order is placed. Orders are not processed on weekends or U.S. public holidays. You’ll receive an order confirmation after checkout and a shipping confirmation when your order is dispatched.

Transit time

After dispatch, delivery usually takes 6–10 business days. Estimated transit time begins when the carrier receives the package. Total estimated delivery time is 9–15 business days, excluding weekends, public holidays, and unexpected delays.

Shipping charges and destinations

Available shipping destinations, methods, and charges are shown at checkout before you complete your order.

Tracking and delays

If tracking is available for your shipment, we’ll send the tracking details after dispatch. Carrier delays, weather, high shipping volumes, and other circumstances outside our control may affect delivery estimates. If your order appears delayed, contact us and include your order number.

Contact

arccaptains usa
Email: contact@arc-captain.us
Phone: +1 832-897-3051
Address: 119 Ballantrae Ln, Houston, TX 77015, United States